About Hydroponics Company Australia
Growing food without soil, made simple enough to start today.
What we do
Hydroponics Company Australia sells the systems, lights and accessories that take a home grower from seed to harvest, without a yard and without experience.
We sell hydroponic growing systems and the parts that go with them. The range runs from an eleven-cup deep water culture kit that sits on a bench to a 108-pot nutrient film system, with LED grow lights, grow tents, heat mats, rockwool, seed trays and plant food alongside them.
Hydroponics means growing in nutrient solution instead of soil. There is no digging and no weeding, which is why it suits a balcony, a spare room or a kitchen bench. It is also why it works through the year rather than through a season.
We are not going to tell you hydroponic produce is organic. What it is, is food you grew yourself, indoors, without waiting for the weather.
How we sell
Everything is bought online and delivered to your door. Every price on the site is in Australian dollars and includes GST.
We also quote for bulk and wholesale orders: cafes, market gardeners, schools and resellers. The wholesale page has the details.
Delivery
Delivery across Australia is free on orders of $100 or more. Below that there is a flat $30 charge, shown in your cart before you pay. Orders are dispatched within 2 working days, then delivered within 7 working days by tracked courier. You can pay by card through Stripe, or with PayPal. Our shipping page has the full detail.
If something is not right
Your rights under the Australian Consumer Law apply to everything we sell. If an item turns up faulty, or it is not what the page described, email us and we will put it right. Changed your mind? Our own policy gives you 15 days from delivery. Our refunds and returns page explains how both work.
How to reach us
Email theteam@hydroponicsonline.net.au or call our international call centre on +66 (0) 98 391 3877. You can also use the form on our contact page. For a formal complaint, email caseresolution@customersupport.care.
Who is behind Hydroponics Company Australia
Hydroponics Company Australia is part of a family-owned group of online stores. Our CEO, Renoo Caruso, is a Christian preacher based in Phetchaburi, Thailand. Renoo leads a local church with a congregation of more than 200 people and shares daily Bible teaching in Thai through renoo.faith and a YouTube channel with over 1,600 videos.
That faith shapes how we trade. Clear prices, honest product details, and a real person answering your email. We would rather lose a sale than mislead a customer.
What we sell
NFT Hydroponic Systems
Nutrient film technique kits that circulate feed past the roots, from a countertop planter to a 108-cup system. Free delivery across Australia on orders over $100.
Deep Water Culture
Deep water culture keeps the roots sitting in oxygenated nutrient solution, which makes it the most forgiving way to start. Free delivery across Australia on orders over $100.
Grow Lights
LED grow lights and light strips for growing indoors and through winter. Free delivery across Australia on orders over $100.
Grow Tents
Grow tents that give an indoor setup its own controlled space, in two sizes. Free delivery across Australia on orders over $100.
Accessories
Heat mats, rockwool, seed trays, plant food and drying racks: the parts of a grow that are not the system itself. Free delivery across Australia on orders over $100.
Everything we promise is written down:
Frequently asked questions
Who am I buying from?
Hydroponics Company Australia, a division of BuyFactory Direct Pty Ltd (ABN 30 656 628 938). Email theteam@hydroponicsonline.net.au with any question about a product or an order.
Do you have a shop I can visit?
No. We are an online shop with no showroom, and nothing is collected. Everything is ordered on this site and delivered to your door.
Is hydroponic produce organic?
We do not call it organic, and we make no health claims for it. What a hydroponic kit gives you is food you grew yourself, indoors, without waiting for the season.
Ready to start growing?
Pick the system that fits your space. If you are not sure which one that is, ask us and we will tell you.